LF Help finding a Computer Problem.

[Shoju]

A woman I work with is involved in a messy divorce, and has reason to believe that her soon to be ex has placed a keylogger from http://www.webwatchernow.com/ on her computer. (the charge is on their credit card).

She asked me if there was anyway possible to find if it is on her system.

I'm familiar with keyloggers, I have one on my oldest son's computer, and normally they have a ctrl/alt + x sequence to bring up the dashboard for the program, but I was wondering if anyone was familiar with this particular company, and could tell me the "default" sequence, or if there is a clean up tool available for it.

[lythac]

Googling found this - http://forums.techguy.org/windows-vista ... sktop.html

Technician8: Please hit the Hotkey sequence - Press the "Ctrl" + "Alt" + "Caps Lock" keys all at once.

This should open a password field. Enter your WebWatcher password. A WebWatcher status panel should then be displayed.

[crazyharry]

http://www.removeadware.com.au/articles/webwatcher/

[Shoju]

TY both. My google fu failed me on this one, but you guys rock.

[aureon]

Try to get a firewall blocking everything but what's explicitely permitted.
Or, since it's normally the easiest solution, backup relevant data and format.

[Shoju]

Webwatcher successfully removed with Malware Bytes.

You need a password once you input the CTRL+ALT sequence to do anything with the install on the comp. Thankfully, Malwarebytes removed it on the first go around, allowing me to clean it, clear it, and re-password protect her system without the keylogger on it.

Should make her life a little easier I hope.